Returns & Exchanges
At UNIQSO, we want you to be completely satisfied with your beauty experience, which is why we offer a 7-day return policy for unopened and defective items. Please ensure all products remain in their original, sealed packaging to maintain hygiene standards and eligibility for a refund.
Initiate Request
Contact our customer support team within 7 days of receiving your order with your order number and clear photos of the items you wish to return.
Approval & Authorization
Wait for our team to review your request and provide a Return Merchandise Authorization (RMA) number along with the specific return shipping address.
Secure Packaging
Pack the items securely in their original box to prevent damage during transit and clearly mark the outside of the package with your assigned RMA number.
Inspection & Refund
Once we receive and inspect your returned items to ensure they are unopened, we will process your refund or exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing